I have a problem with SSL while accessing your sites

That may be a problem with CA certificates (means root certificates).

Example of how to install CA certificates on Ubuntu:

sudo apt-get install -y ca-certificates

💡 In some cases it may be better to create a ticket for your SRE to properly identify the reason.

Before doing so, please check if it is possible to access other sites?

like:

curl https://claid.ai

curl https://letsencrypt.org/

curl https://google.com/

If none of the above worked, please send us the output of

openssl s_client -connect api.claid.ai:443

You may need to have openssl installed locally.

Read more

Claid API Documentation

Getting started with Claid API

I’m not getting expected results with Claid API. What should I do?

Updated on: 30/07/2024