I have a problem with SSL while accessing your sites
That may be a problem with CA certificates (means root certificates).
Example of how to install CA certificates on Ubuntu:
sudo apt-get install -y ca-certificates
In some cases it may be better to create a ticket for your SRE to properly identify the reason.
Before doing so, please check if it is possible to access other sites?
like:
curl https://claid.ai
curl https://letsencrypt.org/
curl https://google.com/
If none of the above worked, please send us the output of
openssl s_client -connect api.claid.ai:443
You may need to have openssl installed locally.
Example of how to install CA certificates on Ubuntu:
sudo apt-get install -y ca-certificates
In some cases it may be better to create a ticket for your SRE to properly identify the reason.
Before doing so, please check if it is possible to access other sites?
like:
curl https://claid.ai
curl https://letsencrypt.org/
curl https://google.com/
If none of the above worked, please send us the output of
openssl s_client -connect api.claid.ai:443
You may need to have openssl installed locally.
Updated on: 23/01/2024
Thank you!